CafeHook Privacy Policy

Effective Date: 08/01/2025

Welcome to CafeHook! We understand the importance of privacy to you, and this Privacy Policy is designed to clearly explain how we collect, use, store, disclose your personal information, as well as the rights you enjoy. This Policy complies with applicable international privacy laws and regulations such as the General Data Protection Regulation (GDPR). Please read this Policy carefully before using our services. By using CafeHook's services, you acknowledge that you have read, understood, and agreed to all the terms of this Policy.

1. Information We Collect

(1) Registration and Login Information

When you register a CafeHook account, we will collect the username, email address, and password you provide. These pieces of information are necessary for creating your account, identifying your identity, and ensuring you can log in and use our services smoothly.

If you choose to log in via a third - party account (such as Google, Facebook, etc.), we will obtain the information that you authorize the third party to share, such as your nickname and avatar on the third - party platform. This information will be used to create an associated account for you on CafeHook to facilitate your quick login. We will require the third party to only provide the information necessary for the provision of services and ensure that the information they provide has obtained your legal authorization.

(2) Account Management Information

When you change your password, we will collect the new password you set (after encryption) to ensure the security of your account.

(3) Content Creation and Interaction Information

1. When you publish articles or post questions, we will collect the text, pictures, codes and other content information you release. This information will be displayed on the platform for other users to browse and refer to.

2. When you comment on or answer others' articles or questions, we will collect your comments and answers to display them below the relevant content and promote communication among users.

3. When you like or favorite, we will record these behavioral information to save relevant content for you and provide reference for other users.

(4) Device and Technical Information

During your use of our services, we may automatically collect your device information, including device model, operating system type and version, browser type and version, unique device identifier, etc. At the same time, we will also collect your network information, such as IP address, network service provider, etc. This information helps us ensure the normal operation of services, improve service quality, and prevent security risks.

2. Use of Information

1. Providing services for you: We use the collected information to provide you with core services such as registration, login, content publishing, and interaction, ensuring that you can use all functions of CafeHook normally.

2. Ensuring account security: By analyzing your login information, device information, etc., we can identify abnormal login behaviors and take security measures to protect the security of your account and prevent the risk of account theft.

3. Improving service quality: We will analyze the collected user behavior information and content information to understand user needs and usage habits, so as to optimize platform functions and improve user experience.

4. Communication and notification: We may use your email address to send you service - related notifications, such as account verification emails, password reset emails, important announcements, etc. You can cancel such notifications at any time through the unsubscribe function of the email or by contacting us.

5. Compliance requirements: In cases required by laws and regulations, we will use your information in accordance with relevant regulations.

6. Automated decision - making: In some cases, we may make automated decisions based on your usage behavior and other information, such as recommending more relevant content for you. You have the right to object to decisions made based on automated processing that only have legal effects or similar significant impacts on you, and we will provide you with a way for manual intervention.

3. Storage of Information

1. Storage location: Since our target users are mainly foreign users, your personal information may be stored on foreign servers, and the regions where these servers are located comply with local data protection laws and regulations. We ensure that cross - border data transmission complies with relevant laws and regulations. For example, in cases where GDPR applies, we will take appropriate safeguard measures, such as signing standard contractual clauses.

2. Storage period: We will store your personal information for the necessary period to achieve the purposes stated in this Policy. When your information is no longer necessary for providing services and there is no requirement by laws and regulations to keep it, we will delete or anonymize your information. The specific storage period will be determined according to different types of information and relevant laws and regulations.

4. Disclosure of Information

(1) Third - party service providers

To provide you with more complete services, we may cooperate with third - party service providers, such as cloud storage service providers, data analysis service providers, etc. We will disclose to these third parties the information necessary for providing services, and sign strict confidentiality agreements with them, requiring them to handle your information in accordance with the provisions of this Policy and relevant laws and regulations, and not to use the information for other purposes. We will evaluate and supervise the privacy protection measures of third - party service providers.

(2) Legal requirements

We may disclose your information in the following circumstances:

1. Complying with applicable laws and regulations, court judgments or rulings, and administrative orders.

2. Protecting the legitimate rights and interests of CafeHook, users or the public, such as preventing fraud and maintaining network security.

(3) Your consent

With your explicit consent, we will disclose relevant information in accordance with your requirements.

Except for the above circumstances, we will not disclose your personal information to any other third parties.

5. Your Rights

1. Right of access: You have the right to access the personal information we collect about you, and we will provide you with a copy of the relevant information within a reasonable period (no more than one month). You can exercise this right through the relevant setting functions of the platform or by contacting our customer service.

2. Right of correction: If you find that your information is incorrect, you have the right to request us to correct it. We will correct the relevant information in a timely manner after verification.

3. Right to erasure: Under the conditions specified by laws and regulations, you have the right to request us to delete your personal information. For example, you no longer use our services and your information is no longer necessary for us to keep; or our collection and use of your information violates laws and regulations or the agreement of this Policy.

4. Right to restriction of processing: In specific circumstances, you have the right to request us to restrict the processing of your personal information. For example, you have objections to the accuracy of the information and we are in the verification period; or our processing behavior is illegal but you do not want to delete the information.

5. Right to data portability: You have the right to request us to provide your personal information to you or another party designated by you in a structured, commonly used and machine - readable format, provided that the processing is based on your consent or necessary for the performance of a contract, and the processing is carried out by automated means.

6. Withdrawal of consent: For the information that you previously agreed to our collection and use, you can withdraw your consent at any time. However, please note that after withdrawing consent, we may not be able to continue to provide you with relevant services, and it will not affect the legal processing behavior we have carried out based on your consent before you withdraw your consent.

7. Right to object: You have the right to object to our processing of your personal information based on legitimate interests. We will evaluate your objection, and if there are no compelling legitimate grounds for the processing which override your interests, rights and freedoms, we will stop the relevant processing.

8. Account cancellation: You have the right to cancel your CafeHook account. After account cancellation, we will handle your personal information in accordance with relevant regulations.

6. Data Security

We have adopted a series of reasonable and appropriate security measures to protect your personal information from loss, leakage, tampering or abuse. These measures include but are not limited to data encryption (during transmission and storage), access control (only authorized personnel can access), security audit, regular security assessment, etc. We will constantly update and improve security technologies and measures to deal with the changing security threats. However, please note that the Internet environment is not absolutely safe, and we cannot fully guarantee that your information will not be damaged due to force majeure or external attacks. In case of security incidents such as personal information leakage, we will notify you in a timely manner in accordance with the requirements of relevant laws and regulations and take remedial measures.

7. Third - party Links

CafeHook's services may contain links to third - party websites or services, and the privacy policies of these third parties may be different from ours. We are not responsible for the privacy practices of these third parties. It is recommended that you carefully read their privacy policies when accessing these third - party services to understand how they handle your information.

8. Update of the Policy

We may revise this Privacy Policy according to changes in laws and regulations, service updates and other circumstances. When the Policy is changed, we will publish the updated Policy on the CafeHook platform and inform you through appropriate means (such as email notification), and clearly specify the effective date of the change. If the change involves a significant impact on your rights, we will give you a reasonable time to consider. You can check the latest Privacy Policy at any time. If you continue to use our services after the change takes effect, it means you agree to the updated Policy.

9. Contact Us

If you have any questions, comments or suggestions about this Privacy Policy, or if you need to exercise your relevant rights, please contact our privacy protection officer through the following ways:

Email: support@cafehook.com

We will respond to your feedback within one month. If you believe that our processing of your personal information violates relevant privacy laws and regulations, you have the right to complain to the local data protection regulatory authority.